Shipping policy
Thank you for shopping with us. This policy explains how orders are processed and shipped.
Order Processing Time
Orders are typically processed within 1–3 business days after payment confirmation, excluding weekends and public holidays.
Processing times may vary during holidays, promotional events, or periods of high order volume.
Shipping Methods and Delivery Estimates
Available shipping methods, shipping charges, and estimated delivery times will be displayed at checkout where applicable.
Delivery estimates generally begin after an order has been processed and shipped. Actual delivery times may vary depending on the destination, carrier, weather, and other circumstances.
Shipping Charges
Shipping charges are calculated and displayed during checkout before you complete your purchase, unless a promotion or other arrangement applies.
Any applicable taxes, customs duties, or import charges will be handled according to the information provided at checkout and applicable law.
Tracking Information
When tracking is available, shipping confirmation and tracking details will be sent to the email address provided with your order.
Please allow time for tracking information to become active after the carrier receives the package.
Shipping Address Accuracy
Customers are responsible for providing a complete and accurate shipping address.
If you notice an error, contact us as soon as possible at MooreSabrina414@gmail.com. We will make reasonable efforts to assist, but address changes cannot be guaranteed after an order has been processed or shipped.
Shipping Delays and Delivery Issues
Delivery may be affected by carrier operations, severe weather, public holidays, customs procedures, or other circumstances outside our reasonable control.
If your order appears delayed, lost, damaged, or incorrectly delivered, please contact us with your order number. We will review the issue and explain the available next steps.
Damaged or Incorrect Orders
If you receive a damaged, defective, or incorrect item, contact us at MooreSabrina414@gmail.com. Please include your order number and photos of the item and packaging, if available.
We will review your request in accordance with our store policies and applicable law.
Contact Us
For shipping questions or assistance with an order, email: